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Two Staten Island
Technology Companies Join Forces to Offer Clients
Greater Quality Service
iAreanet and Troi.Net, both technology companies located
in Staten Island have partnered together to offer
clients enhanced customer service. iAreanet provides
virtual office services (email, voicemail, faxing)
throughout the country and was looking to outsource
their technical support function, to offer their clients
greater quality customer service. Instead of selecting
a company overseas, iAreanet turned to Troi.Net to
handle their support permanently.
James deCrescenzo Jr., President of iAreanet, says of
this new partnership, “We have been considering
outsourcing our technical support for a while. Our
relationship with our clients is important and we feel
that Toi.Net understands and shares our dedication to
personalized customer service. Through this partnership
our clients will benefit from receiving IT support for
their iAreanet network as well as their local IT issues
from one central location.”
“When James came to us about handling their IT support,
we welcomed the idea. Now we’ve created a system where
their clients can four digit speed dial directly to
their dedicated technician in our office straight from
their iAreanet desk phone. It’s a great feeling when
clients can reach their IT department directly without
having to navigate prompts or language barriers,” say
Wayne Roye, President of Troi.Net.
iAreanet Keeps You Connected Anytime Anywhere
Internet Area Network
is the next generation business communications platform.
The iareanet virtual office called iareaOffice combines
voice and data communication to offer a complete
business tool. Its hosted voice and data solution
allows client’s access to their complete computer
desktop from anywhere in the world from any Internet
ready device.
Troi.net
Troi.net provides
information technology support services for any business
computer Network. Short-term and long-term needs of our
clients are met with a personal touch, knowledgeable
professionalism and real time expertise. They pride
themselves on offering responsive, affordable and
dependable information technology service contracts-long
and short term focusing on personalized and timely
service, and quality applications.
See other related
news to this article from the
Staten Island Advance.
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